1. Introduction
Vb111 is an internationally licensed online Betting platform serving users in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains in detail how vb111 collects your personal information, how that information is used, who it may be shared with, and how we keep it secure.
By registering on vb111 or using the platform, you are considered to have agreed to this Privacy Policy. Please read it carefully in full. If you have any questions, feel free to reach out to our support team directly.
This Privacy Policy applies to all vb111 platform services across all devices — mobile, tablet, and desktop. We may update this policy as needed, and you will be notified of any changes via notification.
2. What Information We Collect
Vb111 collects various types of information from you through two main methods — information you provide directly, and information collected automatically while you use the platform.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Full name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number, address | Account Management & Notifications |
| Financial Information | BKash/Nagad number, bank account | Processing Deposits & Withdrawals |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage-Related | Betting history, login times, preferences | Service Improvement & Personalization |
Some information may also be collected from third-party sources — such as identity verification providers, payment processors, or anti-fraud services. This data is always handled in accordance with this Privacy Policy.
3. How Your Information Is Used
Vb111 uses the information it collects solely for the purposes outlined below. Data is never used beyond the purpose for which it was collected:
- Account Creation & Management: Your information is used to complete registration, verify logins, and manage account settings.
- Payment Processing: Your financial information is used to securely process deposits and withdrawals.
- KYC Verification: Identity-related information is used to verify identity and age in compliance with international standards.
- Security Assurance: Technical information is used to detect fraudulent activity, multiple accounts, and unauthorized access.
- Customer Support: Your contact information is used to resolve issues and respond to your queries.
- Service Improvement: Usage data is analyzed to better understand behavior patterns and improve the overall platform experience.
- Marketing Communications: With your consent, we may send you emails or SMS messages about relevant offers and promotions.
- Legal Compliance: Information is retained and used as necessary to comply with applicable laws and regulatory requirements.
4. Who We Share Your Data With
Vb111 never sells your personal data to third parties. However, information may be shared in the limited circumstances outlined below:
- Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and banks receive the information needed to process transactions.
- Identity Verification Service: Information may be shared with authorized third-party verification services to complete the KYC process.
- Technology Partners: Infrastructure and technology service providers process limited data to keep the platform running.
- Legal Authorities: Information may be disclosed to relevant authorities in response to court orders, regulatory requests, or fraud investigations.
5. Cookie Policy
Vb111 uses cookies and similar tracking technologies on the platform. Cookies are small files stored in your browser that help enhance your experience.
Essential Cookies
Required for login sessions and security. These cannot be disabled.
Functional Cookies
Remembers your language, theme, and preferences to deliver a personalized experience.
Analytics Cookies
Collects site usage statistics to help improve our services.
Marketing Cookies
Used to show relevant ads. You can turn this off at any time.
Most browsers include options to manage cookies. However, disabling essential cookies may cause certain platform features to stop working properly. You can delete cookies at any time through your browser settings.
6. Data Security
Vb111 uses industry-leading technology to keep your data secure. Here is a detailed overview of our security measures:
- 256-Bit SSL Encryption: All data exchanged between the platform and users is secured with robust encryption.
- Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
- Firewall & DDoS Protection: Advanced firewall protection and DDoS attack prevention are in place at the server level.
- Regular Security Audits: Third-party experts conduct regular audits of our systems.
- Data Backup: Your data is securely backed up across multiple locations.
- Access Controls: Only authorized personnel may access your information, and only when there is a specific need to do so.
7. Your Rights
Under vb111's Privacy Policy, you have the following rights regarding your personal information:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted.
- Right to Restrict Processing: In certain circumstances, you can request that the use of your data be restricted.
- Right to Data Portability: You may request a copy of your information in a machine-readable format.
- Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.
In certain cases, legal obligations or legitimate business reasons may prevent us from fulfilling a specific request. Where this applies, we will explain the reasons in detail.
8. How Long We Retain Your Data
Vb111 retains your data only for as long as it is necessary or legally required:
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of active account + 5 years |
| Financial Transaction Records | Minimum 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Communication Logs | 2 years |
| Technical Logs | 1 Year |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified. Some data may need to be retained longer due to legal obligations — in such cases, its use is strictly limited.
9. Privacy of Minors
Vb111 is a platform operated exclusively for adults aged 18 and above. We never knowingly collect personal information from minors.
If you believe a minor has created an account on vb111, please contact our support@vb111.bet. We will take prompt action.
10. Contact Us
For any questions, concerns, or complaints regarding this Privacy Policy, please contact us through the following:
- Email: support@vb111.bet
- Support: 24/7, every day of the week
- Website: vb111.bet
We aim to respond to all privacy-related requests within 30 business days. Complex requests may take a little longer, but we will keep you informed throughout.
Zero Data Sale Policy
We never sell your personal information to third parties. Your data belongs to you.
256-bit SSL Encryption
Every transaction and piece of data is protected using the highest-grade encryption technology available.
Minimal Data Collection
We only collect the minimum data necessary to provide our services.
You're in Full Control
View, update, or request deletion of your data at any time.
Compliant with International Standards
Our Privacy Policy is developed in accordance with international data protection standards.
24/7 Privacy Support
Our support team is always on hand to assist with any questions related to data protection.